Effective Date: June 12th, 2025

Welcome to Big Oats Music, LLC (“Big Oats,” “we,” “our,” or “us”). By accessing or using our website, you agree to the following Terms of Service and Privacy Policy. These terms explain how we operate, what you can expect from us, and what we expect from you. Please review this agreement carefully. If you do not agree with any part of it, you should not use our site or services.

Big Oats Music provides a range of creative services, including audio production, catalog administration, uploading and metadata management, consulting, and other related offerings. We reserve the right to change, pause, or discontinue any part of our services or site content at any time without prior notice.

By using our services, you agree to provide accurate and up-to-date information, to use the website and our services for lawful purposes, and to avoid submitting or sharing content that is illegal, offensive, or infringes on the rights of others. You are responsible for ensuring that any material you upload, submit, or share does not violate copyright, trademark, or other intellectual property rights. If we determine that your use of our services violates any of these terms, we reserve the right to suspend or terminate your access.

All fees related to our services are clearly stated before any work begins. Payments are due as agreed upon, and refunds are handled on a case-by-case basis at our discretion. We make no guarantees of refunds and evaluate all requests individually.

Unless otherwise stated, all content on this website—including text, graphics, logos, and software—is owned by Big Oats Music, LLC or our licensors. You, as a client, retain full ownership of any original music and intellectual property that you submit. However, in order to provide the services you request, we may ask for limited-use rights, such as permission to upload or manage your files.

Big Oats Music is not liable for any damages—direct or indirect—that may result from the use of our website or services. This includes, but is not limited to, loss of income, loss of data, or delays caused by outside service providers. All services are provided “as is,” without warranties of any kind.

You may stop using our services at any time, and we may suspend or terminate access if you breach these Terms or use our platform in a harmful or unlawful way. These Terms are governed by the laws of the State of California, and any legal matters or disputes will be handled in the courts located in San Diego County, California.

As part of our operations, we collect and use certain personal information to provide services and improve our platform. This may include your name, email address, phone number, billing details, music files, metadata, and basic technical data like your IP address or browser type. We collect this information when you contact us, fill out forms, or interact with our site, such as signing up for a newsletter or submitting files for project work.

We use your information to manage your account, respond to inquiries, fulfill requested services, process payments, improve our website experience, and comply with legal requirements. Your data may be shared with third-party providers such as payment processors or hosting services, but only as necessary to complete transactions or deliver our services. We do not sell or rent your information. We may disclose data to legal authorities if required by law or in response to a valid legal request. We will never share your information with business partners without your permission.

To protect your personal information, we use technical and organizational safeguards, including encrypted platforms and secure data storage systems. While no system is 100% foolproof, we take reasonable steps to ensure that your data is not accessed, altered, or misused by unauthorized parties. In the event of a data breach, we will notify affected users in accordance with applicable laws.

You have rights regarding your personal data, including the right to access it, request corrections, or ask for its deletion. Where applicable, you may also withdraw consent for data use. To exercise these rights, or for any concerns about your data, you can contact us directly using the information below.

Our website may use cookies and similar tracking technologies to improve user experience. You can adjust your browser settings to limit or reject cookies, though some site features may not function correctly without them. Our site may also contain links to external websites. We are not responsible for the privacy practices, content, or policies of any third-party sites you may visit through our links.

We may update these Terms and this Privacy Policy from time to time. When we do, we will revise the effective date and notify users of any significant changes. Your continued use of the website after such changes constitutes acceptance of the revised terms.

If you have questions about these Terms or how we handle your information, you may contact us at:

team.oats@bigoatsmusic.com